FAQs

Are you eco friendly ? 

We care about our planet! Check out our About Us page to read about the positive steps we’re taking.

 When will my order arrive ?

Our turnaround is currently 7 working days. Please allow this time for your order to be processed, and an additional 3 - 5 working days for your order to be shipped. Due to us being a small business, our turn around can go up to 10 working days during busy periods. 

Why is my wax smoking ?

This is a common misconception that some wax smokes, this is not true. Smoke is grey / black & thick & has an unpleasant smell. What you are seeing is simply the fragrance releasing into the air. Much like water wax steams when it gets hot causing it to evaporate into the air & release the scent.

Are your products designer ?

No. Our fragrance oils are very similar to the designer high end scents. We are in no way affiliated with the designer company, our products simply smell similar to the perfume/aftershave.

What if there’s an issue with my order ? 

Please refer to Returns Policy page.